01
Connect Everything
Your TMS, ERP, telematics, IoT, EDI. All of it. Truzer aggregates the complex and maps it into a single unified ontology. No rip-and-replace. No 18-month implementation. Your systems keep running.
USE CASE · DISPATCH AI
Dispatch AI that ends the chase. Deployed in 48 hours.
Dispatch AI built for Fleet Managers, Safety Directors, and VPs of Operations running hazmat loads. Every driver reply read in plain English, every endorsement checked against the load, every compliance event logged before anyone asks. No new app. No chasing crickets.
WHAT IT IS
What is dispatch AI?
Dispatch AI is the artificial intelligence layer that validates driver responses, parses photos, and logs every compliance event to an audit trail. It runs over channels drivers already use, including SMS, photo, and voice note, so no new app is required. Unlike rule-based dispatch automation, which executes pre-set workflows on structured data, dispatch AI interprets unstructured inputs and learns from every dispatch it runs. It cross-references driver replies against the load, flags compliance gaps before the truck moves, and writes every event to an immutable audit trail with timestamps and actor IDs. The output is dispatch decisions backed by evidence, not by hope.
What can dispatch AI do that rule-based automation can’t?
A modern dispatch AI platform handles the parts of dispatch that legacy automation cannot read, validate, or remember:
- Semantic photo validation. It parses the content of a strap photo to confirm the load is secured, not a photo of the trailer floor.
- Bi-directional SMS understanding. It reads driver replies in plain English, including partial confirmations and voice notes, and routes the dispatch state accordingly.
- Cross-reference against the load. It checks the placard against the UN number on the BOL, the driver’s CDL endorsement against the load class, and the securement against FMCSA rules.
- Compliance Excursion Event detection. It flags expired endorsements, missing strap photos, and bad UN numbers in real time, before the truck moves.
- Audit trail with cryptographic integrity. It logs every event with timestamps, actor IDs, and evidence hashes, not paper signatures.
- Pattern detection for CSA score risk. It surfaces recurring violations early so they can be fixed before they hit the carrier’s CSA profile.
Truzer is the dispatch AI built around the ontology, an immutable audit trail of every compliance event, grounded in the load itself, not in the driver’s memory.
50-70%
Truzer cuts dispatch time on hazmat loads by 50 to 70 percent, freeing dispatchers from manual compliance follow-up and reducing out-of-service risk before the truck moves.
Truzer internal benchmark
FOUNDERS
Built by operators tired of chasing drivers for crickets.
Craig and Michael have spent 10+ years aggregating the complex for 1,000+ organizations. In dispatch, the complex shows up as drivers ignoring app downloads, dispatchers chasing photos that never come, and dispatch making "send it" calls on loads with missing paperwork. Truzer.ai is what they built so the operators living with that reality every day stop dispatching on hope.
Book a Founder Call
THE PLATFROM
The four jobs your dispatch needs,
on one platform.
Built for Fleet Managers, Safety Directors, and VPs of Operations running hazmat dispatch at scale. Sits on top of your existing TMS.
01
Every Load, One Pre-Departure Check
Cut compliance follow-up from a half-dozen places to one. TMS load data, driver SMS replies, placard photos, BOL details, and audit exports land in the same workflow. No more "did anyone confirm the placards?"
02
SMS, Not App
The driver texts and the AI Bot validates. Truzer reads SMS replies in plain English, parses photos against the load, and grounds every response in the ontology. No download, no login, no app fatigue.
03
Real-Time Compliance Tower
Every hazmat load, every checklist item, every SLA clock on one control tower. The answer to "where is this dispatch?" is the same for everyone. Compliance Excursion Events surface before they ground a truck.
04
Audit Trail Built, Not Reconstructed
Every check, every photo, every rule lookup gets a timestamp and an actor ID at the source. Events land in Truzer's ontology, a live digital twin of every load and dispatch. When FMCSA asks how the driver passed, the answer is one click back to the SMS thread.
WHY TRUZER
Why use Truzer?
Feature
Without Truzer
With Truzer
Photo collection
✕
Dispatchers chasing photos through five text threads
✓
Every photo requested, validated, and logged automatically
Driver replies
✕
Crickets from drivers on every pre-departure check
✓
Driver replies read in plain English over SMS
Driver onboarding
✕
App downloads the drivers ignore
✓
No app, no login, no driver pushback
Pre-departure check
✕
"Send it" calls on loads with missing placards
✓
Compliance Excursion Events surface before the truck moves
Audit trail
✕
Compliance gaps surfacing the morning of a DOT audit
✓
Audit trail built in real time, in chronological order
Deployment
✕
Months of integration before go-live
✓
Live in 48 hours, on top of your stack
Commitment
✕
Multi-year contracts and vendor lock-in
✓
Month-to-month, cancel anytime
Photo collection
Without
✕
Dispatchers chasing photos through five text threads
With Truzer
✓
Every photo requested, validated, and logged automatically
Driver replies
Without
✕
Crickets from drivers on every pre-departure check
With Truzer
✓
Driver replies read in plain English over SMS
Driver onboarding
Without
✕
App downloads the drivers ignore
With Truzer
✓
No app, no login, no driver pushback
Pre-departure check
Without
✕
"Send it" calls on loads with missing placards
With Truzer
✓
Compliance Excursion Events surface before the truck moves
Audit trail
Without
✕
Compliance gaps surfacing the morning of a DOT audit
With Truzer
✓
Audit trail built in real time, in chronological order
Deployment
Without
✕
Months of integration before go-live
With Truzer
✓
Live in 48 hours, on top of your stack
Commitment
Without
✕
Multi-year contracts and vendor lock-in
With Truzer
✓
Month-to-month, cancel anytime
Pick a Side
48 hours from now, your next dispatch is either still chasing crickets or it is locked.
HOW TO DEPLOY
From Fragmented to Transformed
Every business we’ve transformed over the past decade was inflicted with the same limitations. Here’s how we fix yours.
02
See Everything
Right away you’re immersed into a complete visual experience. Seeing everything in real time. Your whole operation, stupidly visible. Not yesterday’s report. Not a dashboard silo. The truth, live, now.
03
Know Everything
The ontology doesn’t just show your data. It maps how every asset, route, team, customer, and regulation connects to each other. When one thing changes, you already know what it affects. All truth. No fiction.
04
Act on Everything
AI agents monitor your operation 24/7. They flag exceptions, lock down compliance violations, send proactive customer updates, and surface revenue opportunities. Grounded in your ontology. Not hallucinated from generic training data.
FAQS
Frequently Asked Questions
Q Can AI do dispatch work?
Yes. AI handles the parts of dispatch that legacy automation cannot read or validate. It interprets driver SMS replies in plain English, parses photos against the load, cross-references the placard against the BOL hazard class, and writes every event to an immutable audit trail. The dispatcher still owns the routing and the customer call. The AI removes the manual follow-up, the missing-photo chase, and the audit-trail rebuild after the fact.
Q Can AI tell the difference between a real strap photo and a driver gaming the system?
Yes. Truzer's AI Bot reads the content of the photo against the load, beyond the metadata layer. It checks whether the strap is on the cargo, whether the placard matches the UN number on the BOL, and whether the angle and lighting match a real pre-departure shot. If the photo fails the load check, the dispatch state stays open and the driver gets a follow-up text before the truck moves.
Q Does Truzer require drivers to download an app?
No. Truzer runs entirely over channels drivers already use, including SMS, photo, and voice note. There is no app store download, no login, no battery drain, and no driver training. The driver replies to a text the way they reply to any other text. The AI Bot reads the reply, validates it against the load, and writes the event to the audit trail.
Q How does Truzer integrate with our TMS without double-data entry?
Truzer sits on top of the TMS and ingests load data through the existing API or flat-file feed. SMS replies, photos, and audit events flow back into the TMS as structured records, so dispatchers never re-key. Most carriers go live in 48 hours with no rip-and-replace. The integration covers the common dispatch TMS platforms and adapts to custom stacks on the same timeline.
Q Will the audit trail hold up in a nuclear-verdict lawsuit?
Yes. Truzer logs every dispatch event with a timestamp, an actor ID, and an evidence hash, stored in an immutable digital twin of the load. When plaintiff attorneys subpoena dispatch records, Truzer returns one indexed thread per load, with the photo, the SMS exchange, the rule check, and the dispatcher's decision in chronological order. The audit trail does not get reconstructed after the loss because it was built before the truck moved.
SEE IT LIVE
Stop dispatching on hope.
Book a call with Craig and Michael. Walk through your stack. See your own hazmat load, your own driver SMS thread, your own audit export, running on Truzer.